warm weather shippingUpdated 10 months ago

If the weather is 70 degrees or higher between our warehouse and the delivery location, ground shipping may not be enabled for you to choose from your shipping options. during warm weather, we may need to contact you to change the shipping method to ensure that your order does not melt in transit. with your approval, we would have to cancel the order to issue a new one with the correct shipping method.

if temperatures exceed 103 degrees at the destination, we cannot safely ship chocolates and may need to refund you order. 

our ice packs and insulated bags may protect the product for up to 48 hours. these are added with no additional cost to your shipping option. 

we advise that you closely monitor your order's progress through the tracking number sent via email. please check your spam folder to avoid leaving your order unattended in the hot sun. if you are unable to get to your order upon arrival, please make sure to add a shipping address where someone can place your order, once received, in a cool, dry place.